Blogs

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Compliance is Failing Because Your Content is Fragmented

There is a growing illusion inside regulated industries that compliance can be achieved through brute force. Add more people. Add more checklists. Add more reviews. Yet the core problem remains untouched. The content itself is broken. Not incorrect. Not inaccurate. Just broken in how it is managed, duplicated, and distributed across dozens of markets, hundreds of products, and […]

AI for Enterprises: How to use AI securely in Content Management

You have a meeting in 10 minutes. A contract needs a quick summary. A customer email needs a first draft. Meanwhile, the project team askss: “Do we already have a similar document like this?” So, you do what many people do today: you open a public AI tool, such as ChatGPT, paste in a paragraph, […]

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Agentic document processing: Where AI has a date with document capturing

Despite our highly digital world, we still often receive information in document formats that lack structured data. Both our physical and digital mailboxes routinely contain items like purchase orders, requiring us to manually extract important details such as order date, numbr of items, item-IDs and -names. The challenge of traditional document capturing tools For organizations […]

Shared service center

Continuity and control over OpenText environments: how the AmeXio Shared Service Center unburdens public sector organizations

For public sector organizations, information management is not an IT issue, but a continuity issue. Outages, performance problems, or unclear responsibilities directly impact primary processes, service delivery, and compliance. The AmeXio Shared Service Center (SSC) delivers exactly that: high-quality, proactive, and cost-efficient support for OpenText ECM platforms, fully aligned with the requirements and responsibilities of […]

AmeXio Taps Industry Veteran to Drive Next Phase of Enterprise Content Innovation

AmeXio Taps Industry Veteran to Drive Next Phase of Enterprise Content Innovation

In today’s high-stakes digital landscape, enterprise organizations are under pressure to modernize how they manage, govern, and leverage their content. Recognizing this need, AmeXio, a global leader in enterprise information management, has made a bold and strategic move by appointing Jon Hart as Director of North American Business Development. This leadership hire marks a pivotal moment for […]

Stop thinking of document management as an app. Start seeing it as a strategy.

For decades, document management was seen as a kind of standalone application: a single platform deployed by IT to store, search, and retrieve files. It was the era of the “monolithic platform to rule them all,” packed with modules and add-ons for every imaginable need: collaboration, retention, records management, DAM, SAP integration… you name it. All […]

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Making archives great again

How Regulation and AI Are Reshaping Information Management Not so long ago, archiving was seen as the neglected corner of information management, evoking images of endless corridors of forgotten paper documents in dusty basements. Digital archiving didn’t fare much better. It was often treated as little more than a compliance exercise, a place to dump […]

Behind the Win: How AmeXio Group Was Honored with OpenText’s Excellence in Content Management Award

We are proud to announce that AmeXio Group has been recognized with the Excellence in Content Management Award at this year’s OpenText Partner Awards. This award highlights the work of our global teams and acknowledges our continued commitment to delivering content management solutions that help organizations unlock the full potential of their information. Let’s see […]

From Documents to Data: How Structured Content Management Is Reshaping Medical Device Documentation

Medical device manufacturers today are managing an overwhelming volume of content. Labels, Instructions for Use (IFUs), product inserts, technical documentation, safety statements, and global regulatory submissions all play a critical role in maintaining compliance and ensuring patient safety. Yet many teams are still relying on static documents to manage this complexity. Files are created in […]

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AmeXio Is Headed to OpenText World 2025 in Nashville: Let’s Talk About What’s Next

OpenText World 2025 is approaching, and AmeXio will be there to meet face-to-face with the teams shaping the future of content management in regulated industries. From life sciences to government and energy, many organizations are at a turning point. Platforms are evolving; legacy systems are nearing end-of-support, and expectations for user experience and security are […]

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One Change. Everywhere. Why Structured Content Is the Missing Link in Medical Device Labeling

If you have ever tried to update a single sentence across dozens of medical device documents, you already know how painful the process can be. Maybe it is a small change to safety language or a revision to a product instruction. But that one sentence lives in 30 different files, across 12 product lines, and […]

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AmeXio Group Is Attending LavaCon 2025 in Atlanta: Let’s Talk About the Real Content Challenges.

Content teams today are under pressure from all sides. Tools keep changing. Expectations keep rising. And somehow, everything still needs to be delivered faster, more consistently, and across more channels than ever before. AmeXio Group is attending LavaCon 2025 in Atlanta this October to connect with the people behind that work. The ones doing the […]

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From Workarounds to Workflows That Work: Why AmeXio is Attending the S1000D Forum in Montreal

the city of Montreal has long played a central role in aerospace development. As the home of major OEMs, Tier 1 suppliers, and government-led programs, it is also where many documentation systems are being tested against rising complexity, evolving standards, and outdated tools. This is why the upcoming S1000D and ATA e-Business Forum, taking place […]

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Celebrating AmeXio’s U.S. Anniversary: A Commitment to Innovation, Structure, and Impact

Today, we celebrate a meaningful milestone: AmeXio’s anniversary in the United States. This is more than just a date on the calendar. It is a reminder of how far we have come in helping U.S.-based medical device and MedTech companies take control of their content, streamline operations, and deliver better outcomes through structure, clarity, and […]

US: Label one, publish everywhere

Label Once. Publish Everywhere: How Structured Content Management Transforms Medical Device Labeling

In the medical device industry, labeling is no longer a routine task at the end of product development. It is a regulated process with real consequences. Labels, instructions for use, and unique device identification records must be accurate, traceable, and consistent across markets and languages. Any inconsistency introduces risk. Every change, delay, or duplicated effort […]

End Compliance Delays at the Source

Faster. Leaner. Smarter. Ending Compliance Delays at the Source

There is a quiet cost lurking in every medical device company. It is not just in delayed launches. It is not just in last-minute translations or prolonged review cycles. It is in the waiting. The duplicated work. The guessing games between systems. And while most regulatory and labeling leaders can tell you the price of […]

Why compliance needs connection

The Hidden Cost of Siloed Teams: Why Compliance Needs Connection

In medical device companies, regulatory compliance is a shared responsibility. But when content is fragmented, and teams operate in silos, that responsibility becomes a burden — often felt most acutely when it’s too late to fix. One update doesn’t reach labeling. One correction in a risk file doesn’t make it into the submission. One region […]

Compliance chaos: Part 2 - Stop the fire drills

Stop the Fire Drills: Streamline Compliance

There’s a particular kind of silence that fills a regulatory office the week before an audit. It’s not calm. It’s the silence of a team holding its breath. Everyone is double-checking documents. Hunting down final versions. Re-reading familiar lines with unfamiliar urgency. The scramble is on. If this feels normal, that’s the problem. Fire-drill culture […]

Compliance Without Chaos: Why Structured Content Is the Key to Control

In the world of MedTech regulatory operations, chaos has become strangely normalized. Audit season feels like a countdown to disaster. Submissions rely on scattered files, last-minute reviews, and a best-guess approach to which document holds the latest approved content. It is not sustainable. And it is not the only way. For Regulatory Affairs, Quality Managers, […]

AmeXio Featured on ITnation: Our Growth Story in Luxembourg

Original article on ITnation: « Mieux gérer l’information, pour mieux performer » We were delighted to be featured in a series of articles published by ITnation. In this first article, Giuseppe Contino, Managing Director of AmeXio Group, looks back on our growth in Luxembourg and our commitment to supporting the digital transformation of businesses. “Document […]

Why a European Cloud is Essential for Your Data Strategy

As a European organization, you’ve likely given serious thought to how and where your data is hosted. But in today’s rapidly evolving digital and geopolitical landscape, it’s no longer just about performance or cost—it’s about control, compliance, and long-term resilience. Have you considered what it truly means to go fully European with your cloud infrastructure? […]

Why It’s Time to Rethink Regulatory Content — and Structure It from the Start

There’s a quiet moment in every regulatory team I’ve worked with—a moment right before a submission goes out the door. Someone stares at a file and whispers: “Is this the right version?” And that single question sums up an entire industry problem. We’re Not Just Managing Documents. We’re Managing Fear. Regulatory teams are some […]

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Audit Fatigue, Duplicated Content, and the Case for Structural Content Change

There’s a particular tension you can feel inside any MedTech regulatory or quality team during audit season—and let’s be honest, that season never really ends. The binders get thicker. The spreadsheets multiply. And somewhere in the back of everyone’s mind is that nagging question: “Did we update that one section in all the places it […]

Why MedTech Leaders Are Turning to Structured Content—And Why AmeXio Is Doubling Down in the U.S.

If you’re part of a medical device company, you already know the pressure: regulatory deadlines that shift overnight, multilingual labeling updates that never quite sync, and documentation systems that still rely on copy-paste and spreadsheets. And amid all that, you’re still expected to move fast. At AmeXio, we’ve seen how the way content is managed […]

A Guide to Workflow Automation

In today’s digital-first business landscape, the demand for speed, accuracy, and scalability has made workflow automation not just a convenience but a necessity. Whether you’re processing invoices, onboarding employees, or managing large volumes of customer data, automation helps reduce manual effort and increase operational efficiency. What is Workflow Automation? Workflow automation refers to the […]

8 Benefits of electronic invoicing: Strategic value for banking and insurance companies

The financial sector is under pressure. Banks, insurers, and financial service providers are facing rising compliance demands, increasing cyber threats, and customers who expect speed and transparency. In this context, electronic invoicing (e-invoicing) is not a luxury, it’s a critical step towards modernizing the financial back office. Where paper invoices and PDFs cause delays, errors, […]

Asset Information Management

What is Asset Information Management?

Every business relies on assets, whether it’s a factory full of machines, a fleet of company cars, or just the office furniture at headquarters. These valuable resources help your organization operate, produce, and grow. But to get the most out of your assets, it’s not enough to just own them. You need to manage them […]

Customer Communication Management for Financial Services

The value of Customer Communication Management in Financial Services

Transforming Customer Engagement Through Smart Communication In the fast-evolving world of financial services, personalized communication and effective communication is the cornerstone of building strong customer relationships across multi-channels and driving business growth. With increasing competition and a diverse range of communication channels available, financial institutions must find ways to meet customer expectations for timely, personalized, […]

The Role of ECM in Document Security and Compliance

Organizations across industries handle vast amounts of sensitive information, including customer data, intellectual property, financial records, and confidential business communications. A breach or mishandling of such information can lead to severe financial losses, reputational damage, and legal consequences. The importance of Document Security and Compliance Governments and regulatory bodies enforce stringent guidelines to ensure that […]

Data Security - blog

How application containerization can improve data security

There are many different aspects of data security, such as authentication, authorization, encryption, Access Control Lists (ACLs), firewalls, etc., which can be implemented in different ways. Data security is also necessary on many different levels and systems, which can require a range of specific competencies to configure and maintain. With application containerization, certain data security […]

NIS2

Understanding NIS2 and Its Importance for Businesses in Europe

In today’s digital age, cybersecurity is more crucial than ever. As cyber threats grow more sophisticated, the European Union has introduced NIS2, a directive designed to bolster the cybersecurity resilience of essential sectors. NIS2, short for Network Information Security 2, imposes stricter cybersecurity and compliance requirements on critical industries across the EU. Understanding NIS2 is […]

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Introducing Managed Cloud Services

Businesses rely more and more on the cloud for flexibility, scalability, and innovation. However, managing cloud environments efficiently—while ensuring security, compliance, and cost control—can be complex and resource-intensive. That’s where managed cloud services come in. By offloading cloud operations to expert providers, organizations can focus on their core business while maximizing the value of their […]

Proud to be a Great Place to Work™!

At AmeXio Group, we’ve always believed that our greatest asset is our people. Today, we’re proud to announce that our commitment to creating a supportive and empowering workplace has earned us the Great Place to Work Certification™! What this means The Great Place to Work certification is awarded based on employee feedback and an evaluation […]

The Importance of AI in Enterprise Content Management (ECM)

Introduction This blog is written by Jerome Fortias. He began working in AI in 1991 in the field of vision. After founding an AI lab for Sopra Steria in Brussels, he founded a startup, then joined the Amexio group. During a discussion with a professor friend specializing in artificial intelligence, we touched on the “AI […]

EU AI Act

Is your Enterprise Content Management compliant with the EU AI Act?

Let’s start this blog with explaining what the EU AI Act actually is. Europe’s AI regulation has a twofold intention: Promote the development of trustworthy AI Mitigate potential harm of AI It does this by classifying AI systems based on their risk level, ranging from a minimal risk, like for instance a spam filter, to […]

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Adding Streaming Media to Your Enterprise Content Management (ECM)

Adding streaming media to your Enterprise Content Management (ECM) system is a game-changer. Find our more about it in this blog!

Citizen communication

Modern Citizen Communication for Public Sector with AI

Few aspects have a greater impact on the perceived quality and effectiveness of Digital Government than the area of communication. Effective communication builds transparency and trust, ensuring accountability and public engagement. It serves as a cornerstone of service delivery, providing citizens with clear information, reducing confusion, and combating misinformation. With the advent of modern digital […]

Microsoft power platform

3 Essential but Neglected Elements of Power Platform Excellence

The “digitize or die” mantra may sound cliché, yet many Chief Information Officers (CIOs) grapple with turning their visions into reality, hindered by a shortage of digital talent. With only 27 million developers worldwide – 0.33% of the global population – the demand for digital expertise is booming against the backdrop of essential digital transformation. […]

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The future of Enterprise Content Management (ECM)

Does your organization have to deal with high volumes of content and data? Do you have enterprise digital experience needs? And do you have highly complex structured and/or unstructured data to manage? Then keep on reading because we constantly keep innovating in Enterprise Content Management to make your life easier! What is Enterprise Content Management […]

Search and find digital documents

Revolutionizing Search and Find with AI

Efficient search and find capabilities are crucial for effective case management in the public sector. However, traditional search methods often fall short in meeting the complex needs of case handlers. Artificial intelligence (AI) offers a solution to these challenges, promising to revolutionize the way cases are managed and resolved. Traditional Search and Find: Without AI […]

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Adobe Summit 2024: Generative AI in CXM

According to yearly tradition, Adobe brings us a new Adobe Summit full of innovation, Inspiring talks, new product launches and groundbreaking updates to existing products across the Adobe Experience Cloud and Adobe Creative Cloud. This year’s theme is “The future of digital marketing in the era of generative AI”. This theme was chosen to build [...]

Public sector

Transforming Case Management with AI

Case management plays a crucial role in the efficient functioning of the public sector, ensuring that tasks are handled promptly, accurately, and in compliance with regulations. With the introduction of artificial intelligence (AI), there is an opportunity to revolutionize traditional case management practices and unlock new levels of efficiency and effectiveness. Traditional Case Management Challenges […]

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Transforming your AEM-based DXP for Peak Performance

Is your organization struggling to produce impactful customer experiences at scale using Adobe Experience Manager (AEM)? You’re certainly not alone. As you grow your digital presence, more and more internal teams start onboarding onto your Digital Experience Platform (DXP) and require additional customer journeys to be implemented and continuously improved upon. On initial launch, such [...]

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Integrating O365 with your CMS for Seamless Case Management in the Public Sector

In the realm of public sector work, managing cases efficiently and ensuring compliance are paramount. However, the traditional approach of using a separate Case Management System (CMS) alongside O365 for office tasks often leads to challenges such as duplicated efforts, incomplete case files, and compliance issues. In this article, we delve into the importance of […]

Digital government case handling process.

Digital government portals as the modern way of communication

In the dynamic landscape of public sector management, the evolution of communication methods has been pivotal in shaping governance practices. From the traditional avenues of desk visits, email exchanges, paper letters, and phone calls, the shift towards modern digital governance marks a significant paradigm shift. In this article, we delve into the profound differences between […]

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Revolutionizing Content Creation with AI-Enhanced Imagery

Before we dive into the topic of content creation with AI, let’s go back to the basics of AI. What exactly is it? Artificial Intelligence (AI) stands as a transformative force reshaping the way businesses operate. At its core, AI refers to the development of computer systems that can perform tasks requiring human intelligence. In […]

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The What, Why and How of going to the Cloud

In today’s ever-changing digital workspace there is a growing need for extensive unburdening. Not only do we see this need for software management, but also for complete platform management. Different organizations need different levels of unburdening and going to the cloud is one of many solutions that can greatly benefit companies. But how does it […]

AmeXio wins the Documentum SDK Challenge with myInsight

AmeXio wins Documentum SDK Challenge with myInsight

We are extremely proud to announce that AmeXio won this year’s Documentum SDK Challenge. The first Documentum Dragons’ Den: Partner SDK Challenge was organized by the OpenText Documentum team. The goal was to showcase and promote the Documentum Smart View SDK capabilities. Partners were invited to participate and to present and demo a solution using Smart […]

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Acolad Digital is now AmeXio

Paris, June 1st, 2023. AmeXio Group, a European leader in the ECM-CCM (Enterprise Content Management – Customer Communication Management) industry, has solidified its strategic and international goals with the acquisition of Acolad Digital. Acolad Digital has been a leading CXM firm (Customer Experience Management) and a significant player in European ECM for over two decades. […]

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Engaging readers in the digital age: the Mediafin story

As digital technology changes the relationship between readers and the media, Mediafin looked for new ways to customize online experiences, engage readers and convert them into loyal media consumers. AmeXio has launched the news portals for De Tijd and L’Echo, the Dutch and French news titles for Mediafin, the innovative media publisher from Belgium. Offering […]

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Best practices for digital archiving: the records lifecycle approach

The days of the Digital Far West have ended. As digital data and documents become the norm, regulation around them has increased considerably in recent years. Just think about the EU regulations on general data protection (GDPR) and electronic identification, authentication and trust services (eIDAS), or local regulation around digital data and their conservation. As […]

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4 Common Misconceptions about user adoption and change management

Do you feel like your organization just drops technology on your head and makes you figure out how to use it productively? Are your stress levels soaring when your organization’s expense claim tool shows more options than you’d expect in a rocket launch platform? Do you feel like organizing an office mutiny when you’re told […]

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The top 5 elements of user experience and how they help your website

Web development isn’t just about functionality – although that’s certainly a highly important piece of the puzzle. It’s also about user experience: ensuring visitors are able to easily navigate your website and get where they need to go. Let’s say you’re given the responsibility of a new website and enthusiastically take your computer – or […]

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How (not) to tackle content synchronization – and why it matters

Content synchronization: ongoing optimization of Customer Experience is a must, and it’s a never-ending task – one that requires constant testing. But how do you ensure that your clients and partners are not becoming the guinea pigs of your organization’s developers, while at the same time keeping the delivery time of new features as swift […]

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The human success factors of a new intranet

Setting up a new intranet can be an intimidating task that comes with an impressive workload. On top of that, it’s typically a project that doesn’t happen that often, to say the least. Very few people are acquainted with this work. After thoroughly informing yourself, selecting the best software, assembling a team, collecting content and […]

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The Swiss army knife effect of component-based websites

Component-based platforms are amongst today’s favorites for website developers and designers. Like a “Swiss army knife”, their scalable web architecture and flexible design features seem to adjust easily to everyone’s needs. But is it all so simple? Is there a price to pay for all this versatility? This blogpost will take you through a first-person […]

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UI and UX: Achieving consistency across digital touchpoints

The narrative of a brand is not limited anymore to copy writing and picture selection, and any customer engagement strategy requires a personalized approach. The challenge: To keep the company’s voice consistent, while the days are long gone when marketing managers could overlook every single communication. How this problem can be solved? Only from scratch. […]

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The beginner’s guide to conversion rate optimization (CRO)

Conversion Rate Optimization (CRO) is the systematic process to improve the conversions of your digital touch points. In other words, it ensures that the goals you have outlined for your digital touchpoints are maximized. In this context, “conversion” is interpreted in the broad form and is heavily dependent on the industry in which you are […]

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The 5 Ws: how to think like an analyst

In day-to-day business, we are all often challenged by minor (or sometimes major) problems or issues. To solve these problems and ensure a happy customer or better work environment, it is helpful to put yourself in an analyst’s shoes. This can often help you save time, money, and resources. Here’s how it works.

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11 reasons to love your intranet at first sight

Maybe your relationship with your last intranet didn’t work out because you wanted different things. If you’ve never really felt you’d found “the one”, what about taking a break to see what else is out there? It’s time to find that magnetic force that will keep your organization and teams together.

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5 ways digital marketers should use artificial intelligence

The virtually limitless data brought by the digital revolution used to contrast with the limitations of its manual processability. However, technologies such as Artificial Intelligence (AI) and Machine-Learning (ML) and their self-learning algorithms are starting to empower businesses with ways to overcoming these boundaries.

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10 most common issues in Digital Experience projects (and how to avoid them)

In this blog Ruben Thys, Solutions Director at AmeXio, shares his experiences and advice around digital experience projects. Since I started working in Digital Experience 10 years ago, I have been involved in fascinating projects across a variety of sectors, ranging from media, finance to government, retail and manufacturing. Even with such diverse requirements and […]

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4 reasons you need Managed Hosting Services

Managed hosting services are an essential part of every solution we build. From websites to intranets through document management systems, all business platforms need an infrastructure which is tailored to their specific needs. Not only is this relevant for running and supporting applications in production, but hosting also plays a crucial role during the development […]

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Optimizing customer experience: experimentation and personalization

Our expertise working with clients for the past three decades has taught us that great digital experiences are not built overnight. They rather require an iterative approach by which marketers can continuously measure customer engagement in a live environment and optimize experiences accordingly.

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Document management: mistakes to avoid and best practices to adopt

Document management: Many organizations still store growing numbers of digital documents in multiple locations or personal file-sharing accounts. As the amount of digital information grows at an ever-faster rate, this chaotic approach to document management leads to frustration and wasted resources. From tedious and time-consuming search for the correct document version, to slowed business processes, […]

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7 essential roles in a web development team

Have you ever wondered about the various roles on a web development team, and what every person’s role entails? Why a java developer and a JavaScript developer are not interchangeable? After all, these “programming languages” sound mostly the same to the layperson.

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Improving customer experience with Content Hubs and Design Systems

We believe people deserve great digital experiences. However, producing digital customer experiences at larger organizations often involves challenges concerning scaling internal operations and collaboration. Content Hubs and Design Systems are two complementary tools which can help in this area. In this blog post, we want to recap what they are and how they can enable seamless […]

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Choosing a Content Management System: key stakeholders

While technology decisions used to be placed solely on CIOs, CMOs are spending more and more time on IT than the actual IT departments. The rise of roles like the Chief Marketing Technologist and Chief Digital Officer only come to prove this increasing emphasis of technology in marketing. In the majority of cases, once a CMS is […]

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A convenient truth about customer experience

Customers do think that they go online to ensure the best deal. But … That’s only part of the truth.

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5 ecommerce personalization use cases based on artificial intelligence

Long gone are the days of the “one size fits all approach”. Your customers want to feel like their experience is catered to their needs every time they interact with you. Naturally, personalization is a great way to make your customers feel more compelled by your brand, offering them the optimal experience and, in return, boosting conversions. One way […]

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Invisible, but effective: Eight unexpected upgrades for your website

Getting to know “everything” there is to know about websites is an endless journey, as parameters are constantly evolving. But regardless of your role, there are things that should stay top-of-mind. Some less visible, but crucial elements can make all the difference for the overall functionality of a website. These are some often overlooked features that […]

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How to optimize customer experiences at scale

Customer experience has become a key differentiator for many organizations. Your customer’s experience greatly depends on high-quality and immersive content throughout the entire customer journey, ideally tailored to their needs using techniques like personalization. But before looking into the available architectures for delivering content to customers, let’s go back in time, when most digital customer interactions happened on the […]

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6 best practices for Adobe Experience Manager website projects

Adobe Experience Manager (AEM) is a comprehensive enterprise web content management system. Packed with a broad range of capabilities, it supports content and marketing teams in building great digital experiences.

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Quick start guide for multilingual websites in Adobe Experience Manager

One of the major challenges in large digital experience projects is organizing content over multiple websites and languages. While most web content management systems (WCMS) have some kind of support tools for multilingual websites, this is where Adobe Experience Manager (AEM) shines, with its implementation of Live Copy and Language Copy features.

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