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Adding Streaming Media to Your Enterprise Content Management (ECM)

Streaming media audio video with enterprise content management

Integrating streaming media into your Enterprise Content Management (ECM) system is a game-changer for organizations managing multimedia content. Traditionally, streaming media was uploaded to your ECM but managed separately, leading to several challenges. This blog explores the evolution of handling streaming media within ECM and the benefits it brings. 

Streaming media for Governmental Organizations

The use of streaming media for governmental organizations is steadily growing and will continue to grow in the future. Some examples include: 

Traditional Handling of Streaming Media 

In the past, working with streaming media that is stored in an ECM system required multiple steps: 

  1. Download the file to your local machine. With larger videos, this can take a long time. 
  2. Open it in a native application.  
  3. Browse to the relevant timestamp. 
  4. Make notes for relevant timestamps in a separate document (that must be uploaded in ECM) or in a comment field. 
  5. Remove the file from your local machine 

This process was time-consuming and prone to errors, especially when annotations were needed for specific moments in the media file. It also poses several questions, such as: 

The Evolution with ECM Integration 

With streaming media now integrated into ECM systems, the workflow becomes significantly streamlined: 

Benefits of integrating streaming media into ECM include: 

Let me explain the difference by extending two of the examples:  

In law enforcement, video content is critical for investigations. For example, CCTV footage often needs detailed examination. Previously, to note a key moment (e.g., a money handover in a brown envelope at 15:34), one had to document this separately and manually browse to the exact timestamp. And when reviewing the information, you had to first read the instructions and browse to the exact moment in the video, after you fully downloaded it to your local machine.  

With integrated ECM, you can: 

My second example is about a Weather analysis. In an industry such as meteorology, satellite videos help in weather prediction. For instance, identifying a hurricane’s first indication on 15 March at 17:48 CET is crucial. Integrated ECM allows you to: 

Conclusion 

Integrating streaming media into ECM revolutionizes how organizations handle multimedia content. It enhances processing speed, ensures all information is in one place, and maintains compliance with regulations. By adopting modern ECM systems that support Streaming Media, organizations can improve efficiency, accuracy, and overall satisfaction in their operations.

Want to know more about adding streaming media to ECM? Contact us!